|USPS air delivery
International Orders (not USA)
|USPS air delivery
Damaged Items or Wrong Shipment
All items (except close-outs) are returnable provided it is within 21 days of delivery. Customers are required to pay additional shipping for exchanges. All returns are subject to a 10% restocking fee unless the item is defective or the order was improperly filled.If you have received a damaged item or the wrong item, please accept our apologies.
Damages: We will file a claim with our shipping company and send a replacement as soon as we obtain a claim approval number, usually within 48-72 hours. If you require immediate replacement, we will charge your credit card for the second shipment and offer a refund once our shipping company has made a determination regarding the first shipment.
Incorrect Shipments: You will be charged at the time the second order is sent and reimbursed once the return or incorrect item is received at our location.
All items (except close-outs) are returnable provided it is within 21 days of delivery. Customers are required to pay additional shipping for exchanges. All returns and exchanges are subject to a 10% restocking fee unless the item is defective or the order was improperly filled.
We recommend that you carefully pack your return and insure it to with the shipping company to avoid liability in case the item is damaged in transit. If you return items in a condition that isn't just like new, we will not provide a refund. We will donate the item to our local rescue program on your behalf. You will not receive credit for these returns. You will have the satisfaction of knowing you are helping dogs that are less fortunate.
How To Return An Item
Pack Your Return -If your return meets the above criteria, wrap your item carefully Enclose a copy of your packing slip with the return.
Please note - important !
Free shipped items, bite sleeves and other heavy weight items - are subject to $25 fee per each item when returned
Please note - important !
Collars and Harnesses which were made up to custom size request - are not accepted for refund or exchange
Ship Your Return to:
11 Timber Lane
Manalapan, NJ , 07726
The returned item must meet the following qualifications:
Items returned after 21 days of delivery will be donated to our local rescue program.
- Item(s) must be unused
- Item(s) must be in original packaging
- Packaging should be in re-sellable condition (appear in a manner that you would expect an order to be received in)
- Item(s) must be received at our location within 21 days of delivery.
We do not sell or rent your personal information to outside parties. Any information we collect is for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, and for statistical purposes. Your information is safe with us.
Doberman-breed.com will not sell, trade or rent your address, e-mail, or accounting information to any other entity, no matter how much they twist our arms. Also we will not contact you, about issues other than an order placed, without your permission. We use the information you provide to process orders and to create a more personalized shopping experience. Unless you specifically and knowingly provide such information, Doberman-breed.com will not collect any personal information about you.
It may be helpful for you to know how we use the information we collect:
When you order, we ask for your name, email address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you sign up for a newsletter or other emailed communication, we may ask you for your email address so we can send you the updates and information requested. We do not send out unsolicited email. You will only receive communication you have specifically asked for.
When you enter a contest or other promotion, we may ask for your name, address and email address so we can administer the contest and notify winners.
We may collect certain technical information that helps us to understand our customers' use of the Doberman-breed.com web site so that we can make improvements. The information collected does not allow us to identify you personally. For example, such information may include the type of Internet Browser you are using and the pages visited. This information enables us to improve your experience at Doberman-breed.com.
We ship within US by UPS ground service . To Canada , UK , Germany ,
Australia , France and almost any other
country world wide the delivery by EMS . Shipment time
approximately 6-7 days only !
If you live outside the United States and have a request or inquiry, please submit your request using this e-mail address email@example.com Note: We fulfill requests and provide support for products purchased in the US only. For products purchased outside of the United States, please use this e-mail address : firstname.lastname@example.org
Rottweiler-breed makes it easy to obtain support for your product. This support includes sizing information, warranty and accessory information, and any other questions you may have.Please use this e-mail address : email@example.com
How Can We Improve Our Site
Rottweiler-breed strives to continuously improve our site by making valuable resources available, resolving design issues, and improving performance. Tell us what you think, good or bad. Use this e-mail address :firstname.lastname@example.org